A 99.9% Server Uptime
We’ve set up our shared website hosting system using stable hardware components and significantly customized software. Our sysadmins have installed a tweaked version of SELinux on all our web hosting servers in order to ensure optimal protection and reliability. We have installed a number of denial–of–service prevention devices in addition to highly efficient firewall programs to make sure our network is invincible and secure.
Our shared website hosting services packages include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the guarantee remains unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also built our own internal network in all our datacenters. Everything is based on high–end hardware furnished by Juniper. And on each router, we’ve placed a firewall with an intricate set of rules to be able to sieve all fishy requests.
Hence, in each of our datacenter facilities – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you cannot feel truly safe. That’s the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel happy with our hosting service or in case you want to use an even more robust web hosting solution, such as a Linux VPS services or a Linux dedicated hosting services – we’ll give you a full refund, without obscure costs or reimbursement charges.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you’re aware of how annoying this can be, especially when your website is at stake. That’s why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be right here and they’ll respond to you in under sixty minutes. And the best thing is that their average response time is well under twenty minutes!